If you have any questions, there is a big chance that you can find your answers here. In case you haven’t found the info you were looking for, please contact our support service – we will be glad to help you! We also recommend you to check out the following sections:
For Partners - Information on our affiliate program
News - The most current updates about our platform
All our documentation is publicly available on the official company registration website
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What is Bitstampltd?
Bitstampltd is a unique online investment platform, which allows independent investors from all over the world to receive dividends from trading different types of currency on major exchanges.
Who can become an investor of the company?
Any competent person who has reached the age of majority according to the laws of his country (or in any case, no less than 18 years old) can become an investor of Bitstampltd.
How do I open a deposit?
It’s easier than ever – all you need to do is to register on our website, choose a suitable investment plan and replenish your account with a suitable amount.
Which payment systems do you accept?
We work with such electronic payment systems as Perfect Money, Payeer, as well as Bitcoin, Litecoin, Dash, Ethereum, BitcoinCash and other cryptocurrencies (the list will be updated).
What is the minimum amount of deposit?
The minimum deposit amount is only start from 25 USD.
When will I receive an interest on my deposit?
Accruals on our clients’ deposits occur every 24 hours, starting from the moment of deposit creation, according to the conditions of a chosen investment plan. When creating a deposit, be sure to pay attention to the term of the deposit (number of days) and the payout schedule (daily on business days or a one-time payment).
How long will it take to withdraw my profit to my wallet?
Withdrawal via Perfect Money and Payeer payment systems is usually processed instantly. Withdrawal via crypto-wallets may take up to 24 hours, depending on the current Blockchain status. If you experience any difficulties with money withdrawal, please, contact our support service.
What is the minimum amount of withdraw?
There is no minimum amount for withdraw. But with bitcoin, we recommend request withdraw > 1.2 USD (0.0002 BTC) for instant process, or you have to wait up to 12 hours for we pay manual.
What is the maximum amount of withdraw?
There is no maximum amount for withdraw
Am I allowed to register more than one account?
No, multiple registrations on Bitstampltd platform are prohibited. Such accounts will be suspended and the associated funds will be blocked.
Can I change my payment account in the process of work?
Yes of course, you can do this anytime in your profile settings.
Do I need a deposit for join affiliate program?
Participation in the affiliate program is available to all registered users, regardless of whether you have deposits or not.
How can I become a representative?
For become a representative of our company, You must have more than 5 active referrals.
How do i contact the project administration if i have any other questions?
Go to the "Contacts" section on the project website and contact the project authorities by one of the specified contacts. You can also ask your question through the feedback form.